At Kairo Home, we respect the privacy of all visitors to our website. Any personal data you provide will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and protected at all times through appropriate technical, organisational and security measures.

We are committed to ensuring that your information remains secure and confidential. To this end, we have implemented suitable physical, electronic and administrative safeguards designed to prevent unauthorised access, use or disclosure of the personal data we collect.

This Privacy Policy explains when and why we collect personal information, how we use it, the circumstances in which it may be shared with third parties, and how it is protected.

We may update this Privacy Policy from time to time. We therefore recommend that you review this page periodically to stay informed of any changes. By using this website, you acknowledge and agree to the terms set out in this Policy.

If you have any questions regarding this Policy or our data protection practices, you may contact us using the details below:

Email: care@kairohome.co.uk
Address: 109 Liverpool Road, Eccles, Manchester, England, M30 0ND

1. Who we are.

This website is operated by Kairo Home Ltd, registered company number 17273107. Registered address: 109 Liverpool Road, Eccles, Manchester, England, M30 0ND, United Kingdom.

Kairo Home is the data controller responsible for the personal data collected through this website.

2. How we collect your information.

We collect personal information when you interact with our website, for example when you:

Enquire about our products or services
Place an order or make a purchase
Subscribe to our communications
Contact our customer service team
Participate in promotions, campaigns or competitions.

3. Information we collect.

We may collect and process the following personal data:

Full name
Contact details (email address, telephone number, delivery address)
Billing and order information
IP address and device information
Information relating to your browsing activity on our website
Marketing preferences.

4. How we use your information.

We use your personal data to:

Process and fulfil your orders
Provide customer support
Send order updates and service communications
Improve our products and user experience
Send marketing communications, where consent has been given
Comply with legal and regulatory obligations.

5. Data retention and security.

We take appropriate steps to ensure that your personal data remains accurate, up to date and secure at all times.

We implement suitable security measures to prevent loss, misuse or unauthorised access to your information.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet can be guaranteed as completely secure, and any transmission is therefore at your own risk.

6. Sharing your information.

We do not sell or rent your personal data to third parties.

We may share your information with trusted service providers acting on our behalf (such as logistics partners, payment processors, or email service providers), but only where necessary to deliver our services to you.

All such providers are contractually required to maintain the confidentiality and security of your data and are not permitted to use it for their own purposes.

7. Your rights.

Under applicable data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Request restriction of processing
To exercise any of these rights, please contact us at hr@kairohome.co.uk

8. Marketing communications.

We will only send you marketing communications where you have given your explicit consent.

You may opt out at any time by using the unsubscribe link included in our emails or by contacting us directly.

9. Changes to this policy.

We may update this Privacy Policy from time to time. We recommend reviewing this page periodically to stay informed of any changes.